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Cancellation & Refunds: Online Books
Team StudyKosh totally understands that a student/learner can change his/her mind. This may be due to the exact relevancy you may be seeking for. That is why we offer each of our students, the freedom to ask for a refund of the amount paid for the books within 12 hours of purchase. An immediate request will make sure that you are genuinely not interested and need to cancel the purchase. This is applicable to all the students who have purchased any book from StudyKosh. If the cancellation requested by the customer is after 4-5 days, no amount will be refunded. Any purchase of books with a genuine reason is subject to refund if the candidate does not find it relevant. Please note that the content of the book is displayed along the product. There must be a proper reason to cancel the current purchase.
Note: If more than 3 Modules have been accessed, cancellation is not possible, and no refund will be provided.
Refunds: Duplicate payment
Refund of the duplicate payment made by the customer will take 7-21 working days after verifying and this needs to be processed via same source (original method of payment) after intimation by the customer.
Note: Please be sure that the refunds will be processed within 1 month (30 days) of approval and validation of request.